Public defenders work for the government and have a tremendous amount of cases. They’re extremely busy because the government gives them these cases to handle for people that don’t have the means to hire a private lawyer. As a result, sometimes the complaints we get about public defenders when people come to our office is that the public defender is too busy or they don’t return their calls, not paying enough attention to the case. People want to change from the public defender’s office to a private lawyer to get that special treatment. To get that special attention they need because at the end of the day you are fighting for your life and freedom.